Browser does not support script.
Solent University Portal
University gateway for students and staff
Explore University Websites
Search the portal
Popular student searches
IMG_2062 portal photo
Please be aware that the University Therapy and Mental Health team are working remotely. We will be offering telephone appointments in place of face-to-face sessions, and can receive and respond to emails and submitted Self-Referral forms.
All students currently on our waiting list are being contacted to offer them the option to have telephone appointments.
If you would like an appointment please complete our online Self-Referral form. If you have any difficulties with the online link, please use the Word version of the form, which you can find on the Self-Referral form portal page.
Due to the limited support we are able to deliver as a Service our Mental Health Adviser’s role will be restricted to; liaison, advocacy and signposting support. In order to ensure that students that are not already working with the Mental Health Adviser are still accessing the appropriate level of support available to them we are introducing a triage service in the form of a “call back request”.
Students who want to have contact with the Mental Health Adviser need to FULLY complete the call back request form and submit this to email@example.com. Their call back request form will be assessed in regards to priority and students will receive a call back during the “call back service” set timings; this will run for one hour every day between 2pm and 3pm.
Call back request form
**The Therapy and Mental Health service is available, free, to students at the University. Members of staff can access support through the People & Development My Wellbeing link here.**
We hope you enjoy your time at Solent University and would like you to know that the Therapy and Mental Health Team is available to help if you are experiencing difficulties during your time here.
We offer a variety of support, including Talking Therapy (SST, Counselling, Fiction Prescription and CBT), Hypnotherapy and Mental Health Advice.
We allocate appointments based on our assessment of what you have described on your completed Self-Referral form (see below) and the availability you provide us. Please let us know if the gender of your practitioner is important to you.
Students from all backgrounds access our Service. Our staff group is trained and experienced in working with issues of diversity including sexuality, gender identity, culture and ethnicity. Though we are likely to be from a different background than our clients we are happy to discuss any issues of oppression that you may experience, or the impact that this may be having on the therapeutic relationship.
Whilst students can request to meet with a practitioner they have previously worked with there may be occasions that we are not able to facilitate this. In these cases, we will allocate you a practitioner based on the information you have provided so that this best suits your needs.
If you are interested in accessing our Therapy and Mental Health services please click on the tabs below for more information and then complete our online self-referral form or download the paper version of this form.
If you have any difficulties with completing the form (online or paper version) you can go to the Student Hub where an Adviser will be able to help you with this. Alternatively, you can email us at firstname.lastname@example.org (letting us know you are not able to complete the form) so that we can provide assistance with this.
Once we have received your completed referral form we will contact you with the offer of an appropriate appointment based on all the information you have been able to provide. Please note, this may mean you are offered an appointment with a different practitioner than your indicated preference. (We will contact you via your University Solent email account).
There may also be some Groups running during the Academic Year dedicated to particular issues. Information about these will be posted on the events section of the Portal.
Please remember that if you are finding things difficult it might also be advisable to speak to your GP.
Steps 2 Wellbeing may also be able to offer you support. For more information please contact them on 02380 272000 or at email@example.com or go to www.steps2wellbeing.co.uk. You could also check out the self-help and other suggested support below.
If you have any questions you are very welcome to contact us at firstname.lastname@example.org.
Single Session Therapy
SST is a flexible approach to therapy sessions, which enables you to book appointments one at a time, as and when you need them. We aim to book these as quickly as possible - typically we offer appointments within 7 to 10 working days, depending on your availability.
These sessions are a form of Brief Solution Focussed therapy designed to help you address, without delay, a particular difficulty you are experiencing. The therapist will work with you proactively to help you identify the resources you have to manage the situation and to clarify how you could move forward. For many students, the chance to meet quickly for a Single Session with a therapist, at a time that they need it, is sometimes all they may need to support them at a difficult time.
SST is the Talking Therapy that you are most likely to be offered at Solent but it is not appropriate for everybody. If this is the case you may be offered up to 6 sessions of Counselling or CBT straight away, or you may be referred to counselling or CBT after accessing Single Session Therapy.
Single-Session Therapy consists of:
Single-Session Preparation is a set of questions that will help you to think about your situation in a way that will enable you to get the most out of your time with the Therapist. These questions are sent to you with the offer of the 50 minute Therapy Session and you are invited to email us your responses for your Therapist to read ahead of your appointment. This is not a requirement of attending the Therapy Session but students are finding this helpful for them to get the most from their Therapy.
The 50 minute Therapy Session is a face-to-face session with a therapist in quiet confidential rooms at East Park Terrace.
You can book a Single Session Therapy appointment at any time whilst you are a student here at Solent by submitting the online self-referral form.
If SST is not appropriate you may be offered Counselling. Counselling can provide a quiet, safe and confidential space for you to meet with a counsellor one-to-one with whom you can build a trusting relationship. The counsellor will listen to you and help you reflect on and explore whatever is causing you difficulty or distress. They will not judge you or tell you what to do, but will enable you to develop greater self-awareness and confidence moving forward.
Counselling is offered in a block of up to six sessions. The sessions last for 50 minutes and occur at the same time each week to fit with your availability.
CBT Cognitive Behaviour Therapy
If SST is not appropriate you may be offered Cognitive Behaviour Therapy (CBT). The CBT we offer here is a type of talking therapy that focuses on how your behaviours lead to a change in the way you think and feel about a situation. You will work alongside your therapist to identify, understand and then challenge any behaviours which may be causing you difficulties; through the use of coping skills and strategies. This approach requires a full commitment to attend each and every session and also has in between session work issued at each appointment (which underpins and builds on the work done in each session). Finally, because of its behavioural focus, you may be required to engage with safe, carefully managed, 'behavioural experiments' to help lead to the change that you require. If you don't feel that you can commit to each of these elements then the CBT we offer here may not be the right type of talking therapy for you, and if you would like a more reflective space to process feelings the ongoing counselling may be more appropriate.
CBT is offered in a block of up to six sessions. The sessions last for 50 minutes and occur at the same time each week to fit with your availability.
Confidentiality is really important to us
We understand how difficult it can be to come and talk with someone, and we take confidentiality very seriously. Please see the Confidentiality and Data Protection section below for more information.
To refer yourself for Talking Therapy please complete the online self-referral form, selecting Talking Therapy as your preferred service.
If you feel unable to complete the form for any reason please don't hesitate to contact us for assistance at email@example.com.
Hypnotherapy gives you an opportunity to create and develop techniques that can help you to overcome habitual patterns of behaviour that are affecting you.
If you are struggling with exam nerves, anxiety around presentations, or feel that hypnotherapy might help you cope with your studies for other reasons, then please refer yourself for hypnotherapy via the online self-referral form. (If you require hypnotherapy for exams or presentations, please let us know the dates of these, so we can organise an appointment for you in time).
Hypnotherapy sessions do not explore the root or cause of the obstacle but focus on creating techniques to help overcome this (eg; managing anxiety) or help achieve your goal (eg; sit an exam without nerves). If you feel you want to explore or understand the origins or root to the obstacle, we would recommend accessing one of our Talking Therapies.
During a session your Hypnotherapist will discuss with you your goals for the session, guide and invite you into a deeply relaxed state, help you build techniques to change unhelpful behaviours and habits, and then gradually bring you out of the trance. It is not necessary for you to speak or answer any questions whilst you are in your deeply relaxed trance.
Significant results can be achieved quickly. Therefore, only one session of hypnotherapy is usually offered, but the hypnotherapist will decide with you if additional appointments are required.
Appointments usually last for 50 minutes, and are no longer than 60 minutes.
We understand how difficult it can be to come and talk with someone, and we take confidentiality very seriously. Please see the Confidentiality and Data Protection section below for more information on the Confidentiality of the Service
To refer yourself for Hypnotherapy please complete the online self-referral form, selecting Hynotherapy as your preferred service.
If you feel unable to complete the form for any reason please don't hesitate to contact us for assistance at firstname.lastname@example.org
The Mental Health Advisers co-ordinate support for students with mental health difficulties to ensure that students get the best support to meet their needs both within the University and from services outside the University.
Not all students who have mental health needs will need to see the Mental Health Adviser. If you are able to manage your own mental health needs or you have a plan of support meeting your needs there is unlikely to be a role for them, but they are happy to meet and talk this through if you are unsure.
The Mental Health Adviser agrees a clear plan with each student they see and the plan is individual:
Referral to the Mental Health Advisers can be made at any point during your time at the University. This could be:
The Mental Health Advisers can also see students who wish to talk through getting support to access services for help with alcohol/ substance misuse and domestic or sexual violence.
We understand how difficult it can be to come and talk with someone, and we take confidentiality very seriously. Please see the Confidentiality and Data Protection section below for more information on the Confidentiality of the Service.
To request an appointment with a Mental Health Adviser please complete the online self-referral form selecting Mental Health Advice as your preferred service.
If you feel unable to complete the form for any reason please don't hesitate to contact us for assistance at email@example.com.
There is support available to people who are struggling with their emotional well-being or mental health whatever the time of day. There are helplines, a drop in at the Samaritans 10am-10pm, webchats and good advice on several websites noted below to help in difficult times.
Always ring 999 if there is an immediate serious risk of harm.
If you have hurt yourself and need medical treatment and/ or you cannot keep yourself safe, go to your GP surgery. If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but are not in a life-threatening situation. If you feel at risk of serious harm to yourself or from others, go straight to your nearest Accident and Emergency.
In office hours the Advisers in the Student Hub are available to help work out what will be helpful for you.
The Samaritans provide 24 hour support by phone on 116 123 or email firstname.lastname@example.org. In Southampton the Samaritans also offer a walk in service between 10am and 10pm: https://www.samaritans.org/branches/samaritans-southampton-and-district-branch
Southampton Crisis Lounge: (Based at Antelope House, Brintons Terrace, Southampton, SO14 0YG), offers a safe haven for people in mental health crisis and is open every day from 2pm until 10pm.
http://www.supportline.org.uk/problems/ This website offers basic general advice about a range of problems and also has lists of organisations and helplines that can help.
http://studentsagainstdepression.org/ This website has good advice about managing depression and guided self help. The “desperate right now” button is on the top right hand corner of the page.
https://www.papyrus-uk.org/ (prevention of young suicide- for people up to age 35) has a range of support and a helpline open Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
http://www.studentminds.org.uk/findsupport have good student tailored advice and guidance.
There is support available to people who are struggling with their mental health whatever the time of day. There are helplines, a drop in at the Samaritans 10am-10pm, webchats and good advice on several websites noted below to help in difficult times.
It can be hard to broach the subject of getting help with someone who seems to be struggling. The Student Minds link below has some good ideas for how to do this.
Always ring 999 if there is an immediate serious risk of harm.
In office hours you can go to the Student Hub. The Advisers won’t be able to discuss someone else’s affairs in any depth but they can support you to work out how you might be able to help or get help.
If you are in Halls and worried there is always a member of staff on duty for you to speak to.
http://www.studentminds.org.uk/supportforafriend.html have sound advice.
https://www.samaritans.org/how-we-can-help-you gives helpful advice if you are concerned that someone is suicidal.
Self Help Guides produced by Northumberland, Tyne and Wear NHS Foundation Trust cover a range of mental health issues, including:
Depression and low mood
Obsessions and compulsions
Post traumatic stress
Shyness and social anxiety
Alcohol - Alcoholics Anonymous
Anxiety - AnxietyBC
AIDS/HIV - National Aids Trust
Anger Management - Angermgmt.com
Bereavement - Cruse Bereavement Care
Depression - Depression Alliance
Domestic Violence - Womans Aid
Drugs - Narcotics Anonymous
Eating Disorders - Eating Disorder Association
General Mental Health - Mind
Phobias - Phobics Society
Rape - Rape Crisis
Schizophrenia - Rethink
Sexual Abuse - Survive
Stress - International Stress Management Association
Self-Injury - Young People and Self Harm
Sleep - Sleep Net
Sexuality - London Lesbian and Gay Switchboard
Factsheets on a variety of things, including depression, anxiety, alcohol and drug misuse, sleep problems and stress are available from the Royal College of Psychiatrists website.
Below is a list of support organisations and helplines available in and around the Southampton area.
Samaritans (Listening service) 64 St Andrews, Southampton, SO14 0BA. Tel: 023 8063 2888 or 023 8063 2889
NHS 111 (For health concerns) 24 hours, 365 days a year. Tel: 111
Southampton Mind (Counselling and support on all mental health issues) 28 The Avenue, Southampton, SO17 1XN. Tel: 023 8033 4977
Nightline (Listening and information service provided by students for students) Tel: 023 8059 5236
Cruse – Bereavement Care (Grief and bereavement counselling) 135 St Mary's Street, Southampton, SO14 1NX. Tel: 0844 879 3448
Relate (Relationship counselling) 3 Kings Park Road, Southampton. Tel: 023 8022 9761
The Bridge (Counselling for drugs and addictions) 4 The Carronades, New Road, Southampton, SO14 0AA. Tel: 023 8088 1400
Breakout (Support on lesbian, gay and bisexual Issues) 24a Bernard Street, Southampton, SO14 3AY. Tel: 023 8023 6237 or 07909 373 041
Southampton Rape Crisis and Sexual Abuse (Counselling support) Shirley, Southampton. Tel: 023 8063 6313
Options - Alcohol Advisory Service (Alcohol counselling and support) 147 Shirley Road, Shirley, Southampton. Tel: 023 8063 0219
Samaritans Listening and support for anyone, 24 hours a day, 365 days per year. Tel: 08457 90 90 90
Rethink support with mental illness. Tel: 0845 456 0455
MIND Support and information for all aspects of mental health. Tel: 0845 766 0163
Alcohol Concern Tel: 0800 917 8282
Alcoholics Anonymous Tel: 0845 769 7555
Eating Disorder Association Tel: 01603 621 414
Depression Alliance Tel: 02076 330 557
Manic Depression Fellowship Tel: 02077 932 600
Saneline Listening and support for all aspects of mental health. Tel: 08457 67 80 00
National Phobics Society Support and information on all phobias and anxiety. Tel: 0161 227 9898
National Drugs Helpline Tel: 0800 77 66 00
No Panic Support for Anxiety Disorders Tel: 0800 783 1531
Women's Aid Support for women experiencing any violence Tel: 08457 023 468
CALM The Campaign Against Living Miserably is targeted at young men in the early stages of depression. Tel: 0800 58 58 58
Make sure you will not be disturbed.
Sit upright in a firm, reasonably straight-backed chair, feet flat on the floor, arms resting on legs or on arm-rests. You should feel comfortable, supported but not curled up or with any part of your body pressed against another.
Look at a point about one metre in front of your feet then close your eyes.
Breathe out first, breathe in normally, then breathe out slowly, maybe with a slight sigh. Repeat twice and feel your body relaxing, as if it were sinking lower.
Check that all parts of your body are relaxed, if necessary tense and relax particular muscles.
Relax each part of your body, starting from your feet to the top of your head. As you focus on each part of your body, think of warmth, heaviness and relaxation.
Locate any areas of tension and try to relax those muscles. Imagine the tension disappearing.
As you breathe in, lift your shoulders slightly, as you breathe out make sure they go down.
Check your face - brows smooth, jaw dropped, if necessary open your mouth slightly, tongue resting at the bottom of the mouth, not touching the palate.
Continue breathing slowly - perhaps counting your breaths in and out. If your mind starts to get active, concentrate on a scene you enjoy which has very little movement, for example a beach with the waves breaking and retreating, a river flowing gently, or a tree rustling in the wind.
To make sure you breathe deeply, place one hand on the soft area between your ribs, just above your waist. This should move in and out with each breath.
When you are ready, imagine the room you are in first and then slowly open your eyes. Remain sitting for another half a minute before getting on with things.
Try to do this at least once during the morning, once in the afternoon and once before going to sleep. Follow the same ideas lying down in bed.
(Adapted from Stress & Relaxation by Jane Madders)
Any member of staff that is concerned about a student can contact the Therapy and Mental Health team on ext: 3730 or by email at email@example.com.
Whilst we cannot disclose if a student is accessing our service, we can provide general guidance and advice to help support you in your role.
If your matter is urgent you can also contact the Student Advisers on ext: 5200
We understand how difficult it can be to come and talk with someone and we take confidentiality very seriously. Your therapist/adviser will talk to you about confidentiality at your first appointment and will be able to answer any questions or concerns you may have.
All Solent University Counsellors, CBT Practitioners, Hypnotherapists and Mental Health Advisers are based in the Therapy and Mental Health Team (TMHTeam) and use the same secure record system. This can mean that members of the TMHTeam can see if you are accessing any part of the Therapy and Mental Health service and, if necessary and helpful to you, can access these records. All emails for the TMHTeam go through the firstname.lastname@example.org inbox, which is a confidential email that only the team have access to.
Information can be shared about you and your situation, if necessary to you (for example, provision of evidence letters, liaison with other agencies with your consent) if you request and consent to this. Please discuss this with the TMHTeam worker or contact the Team email if you need more information.
Information about you, your access of this service and the content of sessions is confidential other than in a limited range of circumstances:
- Your attendance (only) to our service may be shared with relevant support services in Student Experience (e.g., Access Solent, Student Hub, Funding team, Student Achievement team) if there is a valid reason for this to be confirmed. This is limited to information regarding attendance.
- The TMHTeam would only share information about you and your situation beyond the TMHTeam without your permission when there is a reason why this had to be done; for example:
In the event that information must be shared without your consent, it would be limited to the relevant issues. Unless there is a valid reason why this cannot be done, a member of the TMHTeam will try to discuss the situation with you and ensure you are aware of what might be shared and with whom.
- All members of the TMHTeam work to the same high standard of confidentiality and are line managed by the Therapy and Mental Health Team Manager, who reports to the Deputy Head of Student Experience (Wellbeing) in Student Experience. In line with our duty of care and the University Safeguarding Policy, these managers are updated about any significant risk issues.
Occasionally the TMHTeam receives communications from third parties (eg university staff, parents, friends etc). In this situation, we will not disclose any information without your consent, (including whether or not you are known to the TMHTeam) but we may listen to and advise the Third Party in general terms.
All staff in the TMHTeam work within the relevant Codes of Ethics, Professional Standards or Standards for Conduct in line with their role, professional qualifications or registration.
On occasion we have practitioners in our Service undertaking professional training to support their career development.
If you would like more information about the above please speak with your worker or email the team who will be happy to answer any questions you have.
Our Service handles your personal data carefully under the terms of the General Data Protection Regulation. This means that:
For more general information about the University's use of your personal information while you are a student, please see http://portal.solent.ac.uk/portal-apps/registration/data-protection-declaration.aspx
You will be reminded of our confidentiality and record keeping policy when you have an initial appointment with us and you are invited to ask any questions about confidentiality at any point. You will be asked to sign a brief statement to confirm that you have been provided with information about confidentiality and the management of your data.
Please login to submit a comment.
Page last updated on Thursday 16 April 2020 at 12.25pm.
Accessibility on the Portal
Cookies and Southampton Solent University
We need to place cookies on your computer to ensure your browsing experience with us is enhanced.
Please continue browsing as normal if you are happy for cookies to be placed on your computer.
Find out how these cookies are used and how to change your settings
Hide this message
© Solent University
Main switchboard tel: 023 8201 3000Contact