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Support and advice

phones-not-boughtThese charities and foundations offer advice on their websites and helplines.

General Equality and Diversity Helplines, Online Advice and Contacts

Citizens' Advice Bureau - The CAB offers advice on discrimination (as well as debt, benefits, employment, housing and many more issues). The national advice helpine is 08444 111 444.                               The Southampton Citizens Advice Bureau is located at 3 Kings Park Road, SO15 2AT and the telephone number is 023 8022 1406 or 023 8033 3868.

Equality and Human Rights Commission - The EHRC helpline, 0845 604 6610, offers information and guidance on discrimination and human rights issues.

Directgov - You can phone helpline number 0845 604 6610 for advice if you think you are being discriminated against on the basis of any of the protected characteristics (race, sex, sexual orientation, disability, religion or belief, being a transsexual person, having just had a baby or being pregnant , being married or in a civil partnership, and age).

Samaritans - A confidential emotional support service, available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Call 08457 90 90 90 or email


Helplines, Online Advice and Contacts for Specific Equality/Diversity Protected Characteristics

The Lesbian & Gay Foundation - Ending Homophobia, Empowering People. The helpline is 0845 330 3030.

Women's Aid - Free 24-hour National Domestic Violence Helpline on 0808 2000 247.

Age UK - Phone the Age UK helpline on 0800 169 6565 or visit the website's helpline numbers page for a list of phone and web contacts for a range of ageing-related issues.

Mind - For Better Mental Health provides two confidential mental health information helpline services. Phone 0300 123 3393 or email for information on a range of topics including types of mental distress, where to get help, drug and alternative treatments and advocacy and for details of help and support in your own area. Phone Mind's Legal Advice Service on 0300 466 6463 or email for legal information and general advice on mental health related law.

The East European Advice Centre (EEAC) - A charity that provides advice and support to people from Eastern Europe. Offers English, Polish, and Russian languages. Phone 020 8741 1288 or email:

Muslim Community Helpline - A confidential, non-judgmental listening and emotional support service. Call 0208 904 8193 or 0208 908 6715. The service operates Monday to Friday 10 am to 1 pm.

Joint Council for the Welfare of Immigrants (JCWI) - an independent national charity which exists to campaign for justice in immigration, nationality and refugee law and policy. Contact the JCWI on 020 7251 8708
or email

Scope - works with disabled people, of all ages, and their families, across England and Wales. For information on Scope's services, cerebral palsy or any aspect of living with disability, you can contact Scope Response, which offers confidential advice (9am-5pm on weekdays, closed weekends and Bank Holidays) on 0808 800 3333.

Mencap - A charity working for people with learning difficulties. The helpline number is 0808 808 1111.

Page last updated on Monday 14 March 2016 at 9.35am.


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