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Library support

Enquiries and general library help

Any student who has a general enquiry can get help from the Mountbatten Informaiton Point in the library foyer. Please also ask for help if you have any problems using the library catalogue or getting books from the shelves.

Help is also available during core hours, Mondays to Fridays from our staff who will be providing "roving" support around the library building. You can identify them from their staff badge and the "Here to Help" branded iPad they will be carrying.

Please show staff your blue card so that they can ensure you get appropriate help and support.

Apart from face to face help you can also seek help through our Solent Library chat service. You can access this service from the library home page or through our enquiry hub page. This page also provides a link to our frequently asked questions section.

Library support through Access Solent

To find out what library related support can be provided through Access Solent please visit their library support page.

Subject support from information librarians

If you need more in-depth help with using specific library resources or searching for information, then please get in touch with your information librarian. You can find details of the librarian for your subject area at information librarians by subject area

You can find further details about the type of help information librarians can and cannot provide for you at information librarian support.

Useful information from national organisations

Although Access Solent will be your main contact for general help and support, the following organisations can also provide further information and advice.

AbilityNet
This charity helps disabled adults and children use computers and the internet by adapting and adjusting their technology. Links to helpful facts sheets are provided e.g. vision impairment and computing

Action on hearing loss
The national charity for hearing loss, formerly the Royal National Institute for the Deaf.

British Dyslexia Association
The national charity supporting people with dyslexia.

Directgov - Disabiity site
Government website that provides information for disabled people including those in higher education.

RNIB
National charity supporting blind and partially sighted people.

Page last updated on Friday 18 August 2017 at 2.28pm.

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