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Solent University Portal
University gateway for students and staff
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As you know, this username and password will provide you with access to the Portal from within the University and externally via the internet, but you will also need your username and password to access University computers, top up your printer/photocopying account and to hire laptops or digital cameras.
Your username cannot be changed. If you forget you can work it out as follows:
Usernames can occasionally be disabled for the following reasons:
Contact any of the helpdesks who will be able to tell you how to proceed.
If you have not changed the password given to you initially by the University (the one beginning with the word ‘alter’), you must change it immediately. The University provides a self-service password reset system to change it. Once you have registered with the self-service password reset system then you can also use it to create a new password if you forget your current one.
If you forget your password and are not able to use the self-service password reset system, go to any of the helpdesks who will be able to change it for you. You must take your campus card with you as passwords cannot be changed without a valid campus card.
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Page last updated on Thursday 26 September 2019 at 3.48pm.
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