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Username and passwords

All students are assigned a username and password for their individual use

SecureAs you know this username and password will provide you with access to the Portal from within the University and externally via the internet, but you will also need your username and password in the learning resource centres to access the computers, top up your printer/photocopying account and to hire laptops or digital cameras.

Staff: please go to the IT access and email accounts Portal page for support with your username and password queries or contact the ICT Service Desk.

Your username

Your username cannot be changed. If you forget you can work it out as follows:

  • the seventh digit from the right hand side of your student number (found on the front of your student card)
  • the first four characters of your last name or full name if less than four characters (A-Z characters only)
  • the initial of your first name
  • the last two digits of your student number.

De-activated usernames

Usernames can occasionally be disabled for the following reasons:

  • disciplinary
  • student has an overdue laptop, or a laptop fine
  • student is in debt to the University
  • we urgently need to contact the student.

Contact any of the helpdesks who will be able to tell you how to proceed.

Your password

When you start at university your password is simply your date or birth in the format: ddmmyy.

You should change your password when you first login and keep it secret.

If you forget your password, go to any of the helpdesks who will be able to change it for you. You must take your campus card with you as passwords cannot be changed without a valid campus card.


Page last updated on Friday 4 March 2016 at 10.24am.


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