Logging in and out
Before logging in to the Portal you will have limited access to the Portal pages, and will be unable to access My Apps. Logging in is vital as it takes you to your own personal space and opens up all of the Portal options.
Firstly you will need to have your username.
Your username cannot be changed. If you forget you can work it out as follows:
The seventh digit from the right hand side of your student number (found on the front of your student card)
First four characters of your last name or full name if less than four characters (A-Z characters only)
The initial of your first name
The last two digits of your student number
Type your username in the username box.
Next, type your password in the password box.
When you start at university your password is simply your date or birth in the format: ddmmyy. You should change your password when you first login and keep it secret.
If you forget your password, go to any of the helpdesks who will be able to change it for you. You must take your campus card with you as passwords cannot be changed without a valid campus card. Alternatively visit the password self-service page.
Click on the blue login box to log in. Shortly you will enter your home page and have access to all the services of the portal.
To log out, click on the Logout link in the upper right-hand corner of the page.
If you are using the Vista operating system with IE7 please see the page on accessing the portal using Vista.
Using Google Toolbar
You may need to disable the Google toolbar whilst using the portal.
If you have any problems logging in please contact someone at the IT helpdesk:
Andrews IT Helpdesk: 3268 or 3340
Matthews IT Helpdesk: 2003 or 2005