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Our promise

The facilities management division is dedicated to excellence in customer service.

Our promise to you is that we will:

  • Provide a welcoming environment from professional, friendly, accessible and courteous staff.
  • Be open, honest and communicative treating all customers with respect.
  • Offer a flexible approach to meeting your needs.
  • Provide relevant information upon request, and respond promptly to all enquiries.
  • Maintain a consistently high standard of customer service, meeting and exceeding our published service level standards 

 

Page last updated on Monday 7 March 2016 at 2.32pm.

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